Refund policy

At Rover Marine, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

Refund Eligibility

To be eligible for a refund:

  • The item must be unused, in the same condition as when you received it, and in its original packaging. Any opened BattleBoat or BattleCat that has already hit the water is not eligible for a return.

  • Requests must be made within 30 days of the original purchase date.

  • Proof of purchase (receipt or order confirmation) is required.

  • 25% restocking fee will be attached. 

Non-Refundable Items

The following items are not eligible for refund (unless manufacture reason):

  • BattleBoat or BattleCat that has hit the water

  • Customized or special-order products

  • Gift cards

  • Sale or clearance items, of final sale items

Damaged or Defective Items

If your item arrives damaged or defective, please get in touch with us within 7 days of delivery. We will offer a replacement or a full refund, including shipping costs.

Refund Process

  1. Contact us at info@rovermarine.com or call 844-207-6837 to initiate the return.

  2. Ship the item back to us at the address provided.

  3. Once your return is received and inspected, we’ll notify you of the approval status.

  4. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping Costs

  • Original shipping charges are non-refundable (except in cases of damaged or defective items).

  • Customers are responsible for return shipping costs unless the return is due to a Rover Marine error.