Returns & Refunds
Every Rover Marine boat comes with our 60 Day Captain's Guarantee. If it is not the right fit, here is how returns work.
60-day returns
You can request a return within 60 days of delivery.
New in box
If the item is new and unopened in its original box, you pay only the return shipping cost. Once we receive it and confirm it is new, we refund your order. Original shipping charges are non-refundable.
Used or opened items
If the item has been used or opened, including a boat that has been inflated or launched, a restocking fee of 15% to 35% applies. Our team sets the fee after inspecting the item.
Motors
All motor sales are final. Warranty and service for motors are provided directly by the motor manufacturer, and we are happy to point you to the right contact.
Final sale items
The following items cannot be returned:
- Motors and engines
- Sale, clearance and final-sale items
- Gift cards
- Custom or special-order products
After 60 days
Returns are not accepted after 60 days from delivery. Warranty replacement is still available under our warranty policy.
Cancelled financing plans
If an order paid with a financing plan is cancelled, a 7% cancellation fee applies.
Damaged or defective items
Inspect your boat when it arrives. If it arrives damaged or defective, contact us within 7 days of delivery with your order number and photos. If the box damage looks severe, you can refuse the delivery.
How to start a return
Contact us through our contact page or call 844-207-6837 (Monday to Friday, 10 AM to 4 PM PST) with your order number and the reason for the return. Please wait for approval and instructions before shipping anything back.
Refunds
Approved refunds are issued to your original payment method within 5 to 10 business days after inspection.