Shipping policy
Shipping Policy – Rover Marine
Thank you for shopping with Rover Marine. Below is our official Shipping Policy, outlining how we handle orders, shipping times, and delivery expectations.
1. Order Processing
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All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation.
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Unless this order is a pre-order, backorder, or sold out, and communicated to the customer with shipping times (please refer to reciept as well).
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You will receive a confirmation email once your order has shipped, including tracking information.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout and based on your order size and location.
Estimated Domestic Shipping Times:
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Standard Shipping (U.S.): 5–7 business days
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Expedited Shipping (U.S.): 3-5 business days
- International Shipping - Varies
Note: Delivery times are estimates and not guaranteed.
3. Domestic Shipping
We ship to all 50 U.S. states, including P.O. Boxes and APO/FPO addresses. Oversized or heavy items (such as boats) may incur additional freight charges, which will be clearly communicated before shipment.
4. International Shipping
We currently [do] offer international shipping.
If offered:
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International delivery times vary by location and carrier.
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Import duties and taxes are the responsibility of the customer.
- Shipping fees will vary and will be calculated.
5. Shipment Tracking
Once your order is shipped, you’ll receive an email with a tracking number. Please allow 24–48 hours for tracking to update.
6. Damages or Lost Shipments
If your order arrives damaged or does not arrive within the expected time frame:
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Contact us at info@rovermarine.com with your order number and a description/photos of the issue.
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We’ll help coordinate a replacement or file a claim with the carrier as needed.
7. Questions?
For any shipping-related questions, contact us:
📧 info@rovermarine.com
📞 1-844-207-6837
